Description

The Customer Support Agent is your 24/7 AI helpdesk, built to resolve customer issues instantly while maintaining your brand’s tone of voice. Designed for e-commerce businesses, it seamlessly integrates with your existing platform—whether you use WooCommerce or Shopify—and handles everything from pre-sale questions to post-purchase support.

Instead of leaving customers waiting, the agent delivers instant answers about product details, shipping times, return policies, and order status. It can handle multiple conversations simultaneously, learn from previous interactions, and deflect up to 80% of routine inquiries—saving your human team valuable time.

You can customize the tone of responses, add multilingual support, and even feed it additional product documentation or FAQs to continuously improve performance. It supports advanced workflows like triggering forms, issuing coupon codes, or escalating complex tickets to human staff. ONLY 2500 SEK per month plus usage.

Key Features:

• 24/7 instant chat support
• Platform integration: choose WooCommerce or Shopify
• Answers questions about orders, products, delivery, returns
• Multilingual (responds in the user’s language)
• Customizable tone and style of responses
• Learns over time from real interactions
• Search the internet in realtime to compare or get additional information
• Learns all your products at once
• Can escalate to a human when needed
• GDPR-compliant session handling
• Optional memory (can remember chat history during a session)

Platform Options:

• ✅ WooCommerce
• ✅ Shopify